Recommended Technology Platform

Desktops

Business or Enterprise models with the following characteristics:

• Make: Lenovo (preferred), HP, Dell, or Microsoft Surface
• Warranty: Current
• CPU: Intel i3, i5, i7 @ 2.4+ GHz (or AMD equivalent)
• RAM: 16+ GB
• Storage: 256+ GB Solid State Drive (SSD)
• TPM 2.0 Module
• OS: Windows 11 Pro (Windows 10 is end of life and not supported)
• End of Life: No

Laptops

Business or Enterprise models with the following characteristics:

• Make: Lenovo (preferred), HP, Dell, or Microsoft Surface
• Warranty: Current
• CPU: Intel i3, i5, i7 @ 2.4+ GHz (or AMD equivalent)
• RAM: 16+ GB
• Storage: 256+ GB Solid State Drive (SSD)
• TPM 2.0 Module
• OS: Windows 11 Pro (Windows 10 is end of life and not supported)
• End of Life: No
• Resolution: 1920×1080 or higher

Accessories

• Mice: Unit supplied with desktop/laptop by manufacturer, or Logitech (wired preferred)
• Keyboard: Unit supplied with desktop/laptop by manufacturer, or Logitech (wired preferred)
• Monitor: Resolution of 1920×1080 or higher, minimum size 24″ or higher

Servers

• Make: HP or Dell
• Warranty: Current
• RAM: 32+ GB
• Storage: Solid State Drive (SSD) array
• OS: Windows Server 2019 or 2022 Standard/Datacenter
• End of Life: No
• Uninterruptible Power Supply (UPS)

Firewalls / Gateways

Current-generation UniFi gateways only. Legacy USG / USG-Pro hardware is end of life and not supported.

• Ubiquiti UniFi Dream Machine (UDM)
• Ubiquiti UniFi Dream Machine Pro / SE
• Ubiquiti UniFi Gateway Lite (UXG-Lite)
• Ubiquiti UniFi Gateway Max (UXG-Max)
• Ubiquiti UniFi Gateway Pro (UXG-Pro)

Switches

Current UniFi Switch (USW) generation:

• Ubiquiti UniFi Switch Lite (USW-Lite) models
• Ubiquiti UniFi Switch (USW) Standard / Pro models
• Ubiquiti UniFi Switch Enterprise models (current generation)
• Ubiquiti UniFi Aggregation / Pro Aggregation (where required)

WiFi Access Points

Current UniFi Wi‑Fi 6 / Wi‑Fi 7 access points. Legacy first-generation and discontinued AC specialty models are not supported for new deployments.

• Ubiquiti UniFi U6 Lite
• Ubiquiti UniFi U6+
• Ubiquiti UniFi U6 LR
• Ubiquiti UniFi U6 Pro
• Ubiquiti UniFi U6 Enterprise
• Ubiquiti UniFi U6 Mesh / U6 Mesh Pro
• Ubiquiti UniFi U7 Pro / U7 Pro Max (and current U7 equivalents)

Network Attached Storage (NAS)

• QNAP SMB and Enterprise models
• Synology SMB and Enterprise models

Mobile Devices (Phones/Tablets)

• Apple iOS
• Android

Operating Systems

The following operating systems are supported for managed services:

• Windows 11 Pro, Business, or Enterprise (desktops/laptops)
• Windows Server 2019 or 2022 (servers)
• Ubuntu Linux Server 20.04 or 22.04 LTS (servers)

Windows 10 reached end of support and is not accepted on the Recommended Technology Platform.

Line of Business (LOB)

We offer training and assistance for the following software. Other software is supported on a best-effort basis.

• Microsoft 365 / Office 365 Suite

Cloud

The following cloud environments are supported for managed services:

• Microsoft 365 (M365)
• Microsoft Azure
• DigitalOcean
• Vultr

Backups

The following backup platforms are supported for managed services:

• Cove Backups
• Synology Active Backup for Business Suite